Terms and Conditions
Last Updated: November 12, 2024
Services
Center Street IT provides managed IT services including IT support, network management, cloud services, cybersecurity, consulting, and on-site field support.
Hourly Service Rates
| Remote | Onsite | Emergency or After Hours | |
|---|---|---|---|
| Minimum | 0.5 Hour | 1 Hour | 1 Hour |
| Billing Increments | 0.25 Hour | 0.5 Hour | 1 Hour |
| Desktop | $65.00 | $97.50 | $195.00 |
| Server / Networking | $130.00 | $195.00 | $390.00 |
| Consulting | $200.00 | $300.00 | $600.00 |
Payment Terms
- Invoices are issued monthly unless otherwise agreed
- Payment is due within 30 days
- Late payments may be subject to interest charges and service suspension
- All fees are exclusive of applicable taxes
Client Responsibilities
You agree to:
- Provide accurate information necessary for service delivery
- Grant appropriate access to systems and facilities as needed
- Notify us promptly of any service issues or concerns
- Use our services in a lawful manner
Termination
Either party may terminate services with written notice. You remain responsible for all fees accrued up to the termination date.
Limitation of Liability
To the maximum extent permitted by law, our total liability shall not exceed the fees paid by you in the 12 months preceding any claim. We are not liable for indirect, consequential, or punitive damages.
Data and Confidentiality
We maintain the confidentiality of your information and implement industry-standard security measures. You retain ownership of your data.
Changes to Terms
We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.
Contact Information
Center Street IT
8999 Kirby Dr Ste 220, Houston, TX 77054
Phone: (346) 877-9001
Fax: (346) 877-9002
Email: MoreInfo@CenterStreetIT.com